Shipping Policy

Shipping Policy

Thank you for shopping with CanBuddy.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Processing times may be longer during holidays, sales, or high-volume periods.

Shipping Times

Estimated delivery times:

United States: [7–15 business days]
Canada: [8–18 business days]
United Kingdom: [7–15 business days]
Europe: [8–18 business days]
Australia/New Zealand: [8–20 business days]
Rest of World: [10–25 business days]

These are estimates only. Delivery times may vary due to customs, carrier delays, weather, holidays, or other events outside our control.

Shipping Rates

Shipping rates are calculated at checkout unless otherwise stated.

Free shipping may be available during promotions or when an order meets the required minimum purchase amount.

Tracking Information

Once your order ships, you may receive a tracking number by email. Tracking updates may take several days to appear after shipment.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an address mistake, contact us immediately at canbuddy.co@gmail.com

Lost or Delayed Packages

If your package is significantly delayed, please contact us at canbuddy.co@gmail.com

We will help review the tracking information and work with the shipping carrier or supplier where applicable. However, we are not responsible for carrier delays once the order has been shipped.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, VAT, or taxes.

These charges are the customer’s responsibility and are not included in the product price or shipping cost unless clearly stated at checkout.

Third-Party Fulfillment

Some orders may be fulfilled by third-party suppliers or logistics partners. This helps us process and ship orders efficiently.