Privacy Policy

Privacy Policy

This Privacy Policy explains how CanBuddy collects, uses, and protects your personal information when you visit or make a purchase from www.canbuddy.store

Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as:

- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information
- Order details
- IP address
- Device and browser information
- Website usage data

How We Use Your Information

We use your information to:

- Process and fulfill orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Prevent fraud and protect our store
- Improve our website and customer experience
- Send marketing emails, if you choose to receive them
- Comply with legal obligations

Payment Information

Payments are processed securely through Shopify and/or third-party payment providers. We do not store your full payment card details.

Sharing Your Information

We may share your information with trusted third parties that help us operate our business, including:

- Shopify
- Payment processors
- Shipping carriers
- Fulfillment partners
- Email and marketing service providers
- Analytics providers
- Fraud prevention services

We only share information needed to provide our services.

Third-Party Fulfillment

Some orders may be processed or shipped by third-party suppliers or fulfillment partners. In those cases, necessary order and shipping information may be shared with them so they can fulfill your order.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze traffic, and support marketing.

You can disable cookies through your browser settings, but some parts of the website may not function properly.

Marketing Communications

If you sign up for marketing emails or SMS messages, we may send you promotions, product updates, and offers.

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us at [support email].

Your Rights

Depending on your location, you may have the right to:

- Access the personal information we hold about you
- Request corrections
- Request deletion of your information
- Opt out of marketing
- Object to or restrict certain processing
- Request a copy of your data

To make a privacy request, contact us at canbuddy.co@gmail.com

Data Retention

We keep your information only as long as needed to provide services, process orders, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use reasonable security measures to protect your personal information. However, no method of online transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact

For privacy questions, contact us at:

CanBuddy
Email: canbuddy.co@gmail.com